Last Updated: 6/11/2017

Terms of this Privacy Policy

This privacy policy (“Privacy Policy”) explains how JamRides (“JamRides,” “we,” “our,” and/or “us”) collects, uses, and shares information of JamRides users (“Users”) regarding JamRides Services (“JamRides Platform”).

Collection of Information

A. Information You Provide Us
Payment Method.

Payment methods on JamRides Platforms may be handled by a third party that will receive your payment method information. We do not store full payment methods on our servers.

B. Information We Collect from Your use of the JamRides Platform

Location Information. To connect Drivers to Rides in real time, access to your location is needed. Therefore, when you access JamRides Platform on your device, we receive your location.
Your location is also useful should the need ever arise for our Emergency Response Team to effectively attend to a situation involving your well-being.

Device Information. JamRides receives information from Users’ devices, such as IP address, operating system version, service carrier and other device identifiers.

Log Information. JamRides receives information regarding the use of JamRides Platform in order for us to improve your experience.
JamRides collects information through the use of “cookies” and similar technologies to understand User Interaction of the JamRides Platform and its affiliates (advertisements). If you opt out of accepting our cookies, you may be missing out on certain features of the JamRides Platform.

User Feedback. To better our services and User experience, Users may rate and review each other at the end of every ride, of which data we receive.

Use of Collected Information

A. We may use the information we collect from Users to:

  • Connect Riders with Drivers;
  • Provide, maintain and improve the JamRides Platform;
  • Send communications, either directly or through a third party, including marketing and promotional purposes;
  • Send you emails and push notifications;
  • Facilitate transactions and payments;
  • Provide you with customer support;
  • Find and prevent fraud; and
  • Respond to safety issues that may arise
    Sharing of Collected Information

B. Sharing Between Users
Sharing between Riders and Drivers.

For matched rides, Drivers will receive the respective names, photos and pick-up details of their Riders. Riders see Driver’s vehicle information and real-time location during pick-up and Rides. Riders’ ratings and reviews of Drivers are shared with Drivers weekly. We deliver ratings and reviews anonymously, but can’t guarantee that a driver cannot identify the Rider that provided the feedback.
JamRides does not share phone numbers from Riders to Drivers. If you report a lost item, we will try to connect you with the respective Driver, including sharing your contact information with your permission, but cannot guarantee return.

Sharing between Riders and Riders. If you choose to share rides within our services (i.e. carpool); basic information will be provided to adjoining riders.

C. Sharing Between JamRides and Third Parties
Third Party Partners.

JamRides may share your information you provide with third party partners to create offers that we think may be of interest to you.

Services of Third Parties. The JamRides Platform may connect you to other websites, or services. If you use these services, we may provide them with relevant information for them to provide service to you. Please note that we are not affiliated with third party’s privacy policies and encourage you to inform yourself regarding them.

Service Providers. We may work with third party service providers to perform services on our behalf and may share your information with them to help us provide the JamRides Platform.

Other Sharing. We may share your information with third parties:

  • In relation to a change of company control;
  • Request of government authority;
  • With law enforcement officials or third parties in an event to protect the rights or safety of the JamRides community:
  • With insurance partners;
  • If you redeemed a promotion with another User’s promotion code, to inform them of your redemption of the promotion;
  • To potential business partners anonymously;
  • Whenever you consent to share

Your Choices
Email Subscriptions. You can unsubscribe from our commercial emails at any time but we will still send you transactional and relational emails about your use of the JamRides Platform.

Push Notifications. You can choose not to receive push notifications at any time through device settings but turning off push notifications may impact your use of the JamRides Platform (such as a Driver ETA).

Location Information. You can disable sharing your location information with us at any time through your device settings, however we will not be able to properly provide our services to you.

Data Security. We take many measures to protect your data however no security measures can be 100% secure, therefore we cannot guarantee your data security.

Underage Persons Privacy. We do not knowingly collect personal information from children under 14. If given, we will take steps to delete that information.

Privacy Policy Changes. Sometimes we make changes! If we do, we’ll let you know through the JamRides Platform or by email. As long as you use the JamRides Platform, you agree to this Privacy Policy and any updates we make to it.

Contact Information. Feel free to contact us at any time with any questions or comments about this Privacy Policy.